Wilde East Towne Honda Honored for Service!
MADISON, Wis.— American Honda Motor Co., Inc. is pleased to announce that Wilde East Towne
Honda has maintained its status as an esteemed member of the prestigious 2018 Council of Parts &
Service Professionals for the second consecutive year.
The Honda Council of Parts & Service Professionals, introduced in 2016, honors the best Parts and
Service departments in Honda dealerships across the country. Only 150 Honda dealerships, out of more
than 1,000 nationwide, receive this annual honor for excellence in their Parts and Service operations.
“This honor says a lot about the quality of customer service one can expect from Wilde East Towne
Honda,” said Bruce Smith, Senior Vice President of Parts, Service and Technical Operations for Honda.
“Their Parts and Service teams proved to be among the best in the country, and we are proud to
acknowledge their achievement.”
Honda has identified key measurements and behaviors that, when achieved in the aggregate, drive optimal
levels of customer satisfaction, repeat business and long-term loyalty. Wilde East Towne Honda has not
only excelled in all aspects of Honda’s established criteria, but has also surpassed the minimum
requirements for membership qualification in the Council of Parts & Service Professionals.