As soon as I walked into the dealership, Chuck Larson approach me to see how he could help. He was very personable and kind, and didn’t push anything on me throughout the entire experience! I had a specific vehicle in mind, so when we sat down, he immediately looked it up on his computer and got the keys for a test drive. He offered to come with if I would feel more comfortable, but I wanted to test drive it with my dad and not worry about anyone else judging my driving! It was nice to be trusted, as i know some dealerships prefer a salesman tag along. I of course loved the vehicle, so we discussed pricing and started the financing process in under 10 minutes! The financing department folks were so wonderful as well, and explained everything very thoroughly. They were honest about all of the options, and again, didn’t push anything on me. I ended up with a vehicle that I absolutely love from a dealership I know I can trust. Chuck also reached out to me a few days after the purchase to check on how I was liking it. This was just an awesome experience with no haggling or games. It was clean inside, and several people, including Chuck, asked if I wanted coffee or if I needed anything. Awesome service, and I will definitely be returning to Wilde East Town Honda when the time comes to get another vehicle!
Had a awesome experience no stress super customer service Mikayla was outstanding no pressure made purchasing a vehicle a ease. Looking forward to driving our new van.
I contacted Phil on Friday about leasing a new Civic, submitted a credit app and let them know I could come in Monday morning to complete paperwork. Karen in finance had everything ready within 15 minutes, she was super knowledgeable and friendly. Syed had the car washed and ready to go and Phil went above and beyond to make sure I was within my payment range - these 3 are definitely a dream team!!!
I had wheel service done on my car here. It was a good experience. The service manager Valerie is kind, diligent, and efficient. The dealership itself has a nice waiting area, so my wait was pleasant. The wait was also very short. I plan on coming back for my next service.
We purchased a used vehicle that after few days sporadically would not start. The problem did not replicate itself when we brought back to inspect so very difficult to diagnosis. After losing confidence in this vehicle, we thankfully were allowed to return and purchased a different vehicle that we are very happy with.
I purchased a used Honda Odyssey from Wilde East Town and the overall experience was exceptional. My salesperson’s name was Jesse and he did a fantastic job. I have been looking for the right van for a few months, visited many other dealerships in the Madison / Milwaukee area, and had very poor experiences at most of them. The buying experience at this dealership was extremely positive and not stressful at all. I was able to get a good price for the vehicle and they were even able to fix some of the cosmetic issues with the vehicle. At the end of the deal, the manager Aaron stopped over to congratulate me and discuss the details with the deal. The next week, I spoke with Curt who was another manager, and he helped me with the details of the repairs mentioned earlier. Every person I encountered was very helpful and friendly. If I ever need another vehicle in the future, Wilde East Town Honda will be at the top of my list. Thanks!
Ivan really knew his stuff about the car. Any questions I could not answer myself he pretty much knew the answer too...if he didn't know he'd find out. He was patient and kind and explained everything in a way a first time new car buyer could understand!
Gracias por el servicio muy efficiente cordial amable la senorita leticia acosta da de ella el mejor servicio. Ya son 3 Carros con Leticia. Mochas gracias
I can’t say enough about how great my recent experience was at Wilde East Towne Honda. A few weeks ago I worked with Mikayla Edwards to select a new CR-V and from start to finish the experience was smooth and easy. Mikayla was great to work with on the sales side, and Brent Alexander was great in the finance office as well. Everyone was super friendly and helpful, and I’ve appreciated the follow-up calls after purchase to make sure my questions are answered and that I’m still happy with the vehicle. If you’re looking for a Honda, I recommend you call or stop by and ask for Mikayla for a smooth, easy, and all-around great car-buying experience.
Leave Us A Review