Customer Testimonials
Finally bought a family minivan today. Sam was helpful in looking at cars within our range without trying to upsell & had answers to all our questions. Left with a safe car for a great deal. They also had plenty of snacks & toys to keep our 2 kiddos entertained while we did business, which was helpful & appreciated.
We had a really great experience purchasing a Honda Clarity at East Towne Wilde. I first drove out there as a shopper, unsure of just want vehicle or even brand I would be buying. At some dealerships, salespeople just didn’t want to waste much time on a “browser”. Jamil Abdel at Wilde was polite and welcoming! I was really pleased with his knowledge, patience and direct manner. It was a few more weeks before I finally knew what I wanted. Wilde had the inventory, and Jamil the attitude to make Wilde our easy choice. Jamil answered all questions, stayed available and kept options open! Negotiations were fast, straightforward and at a researched great price. Jamil’s up selling was limited and thankfully done without that heavy handed pushing we all dread. I absolutely recommend you see Jamil, ask away, and enjoy a relaxed and fair buying experience!
After nearly 12 years, it was finally time to replace my 2002 Suburban. I did my research online to determine what best suits my needs a this time, and determined that a 2018 Odyssey would check the most boxes off my must-have list. As I searched online for availability, Wilde East Towne came up as having the year, model, and trim level I was looking for, with the added bonus of low mileage. My husband and I made an appointment to see and test drive the vehicle on a Thurs evening, but our assigned sales person was called away just moments after we arrived. Bryer stepped in to help us, and did a wonderful job. He answered our questions and let us poke around the vehicle without hovering. When some cosmetic issues with the car we originally considered popped up, Bryer Harper quickly pulled another vehicle out of inventory, with a bit more miles, but still in great shape. On our test drive, he was calm and reassuring when I was feeling nervous about driving a vehicle so different from the one I am used to, and pointed out the important safety features that were standard on the vehicle. Bryer made my husband and I feel very at ease with the process, and we ended up taking delivery of the Odyssey just two days later. He was friendly, not at all pushy, knowledgeable, and engaged. I couldn't have asked for a better sales person! Equally positive remarks regarding Samir who helped me with the paperwork/financial side of the purchase. He explained the different levels of service options available to me, and was not at all pushy when I declined them. Thanks Bryer and Samir for treating me so well! I am unable to "rate" both in the section below, but they both get FIVE STARS from me!
We just had a refreshingly positive experience buying a new Honda Clarity from Jamil Abdul at Wilde East Towne Honda. I had a hard time narrowing down just what brand and vehicle I wanted to buy. After visiting many dealers across Madison, I have to say that Jamil was one of only two (!) salespeople really willing to give me the time I needed to reach a good decision. Jamil knows his vehicles, was patient and helpful with questions, makes options clear, and was direct in doing what he’s really paid to do, sell. Negotiations were straightforward, fast, and stayed well within the best price range I’d researched ahead. This is our fourth Honda, and our first from East Towne. It was well worth the drive from the west side. We got great customer care and a solid deal without the sideshuffle and hustle we saw at some other places. Nice!
I've been to Wilde East Towne Honda and have had a wonderful experience, especially with Sam Carpenter. Sam is friendly, with an excellent demeaner. He knows all the vehicles available, both used and new, and knowledgably discussed all my options. Sam was patient and answered all my questions about the Honda Odyssey vans. I didn't feel any pressure talking to Sam. I felt like he had all day to talk about my choices and what was best for me. I hope Sam is there for many years so I can buy from him again. I recommend him to all my friends!
No one was pushy . Found the exact car I wanted. Dealer/Sam listened to what I could afford monthly. Made it possible. Sam and entire staff made us comfortable through process. In and out in no time at all -with my like new Honda Hrv!!!
I visited Wilde East Towne Honda on Tuesday, May 14th and Justin assisted with me looking at the new Honda CR-V. From the test drive, to understanding the pricing, to ultimately my purchase he took his time to make sure that my questions were all answered and that I understood what a great value the Honda CR-V was. My car was prepped for me and when ready, Justin took the time to explain ALL the features thoroughly. It was one of the best car buying experiences I have ever had and I am thrilled with my new SUV.
Nicest service people ever! You need to make sure to ask for your car wash though - they've forgotten mine even though it's been nice.
Tony De Petro was professional, accurate. He and manager George Penny made every effort possible to find the car I wanted at the price I wanted. The agency is pleasant in general. Samir and Kevin worked well for the financing side.
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